Terms & Conditions
Your access to and use of MMFitness.com.au (the "web site") is subject exclusively and strictly to these Terms & Conditions of Use:
1) MMFitness.com.au s Rights
MMFitness.com.au ("we/us") reserve the right to via web order or phone
orders:
1.1) Change or remove (temporarily or permanently) the web site (or any part of
it) without notice to you and you confirm that we shall not be liable to you for
any such change or removal: and/or
1.2) Change these Terms & Conditions of Use at any time, and your continued use
of the Web site following any change shall be deemed to be your acceptance of
such change. It is your responsibility to check the Terms & Conditions of Use
regularly for changes. If you do not agree with any change to the Terms &
Conditions of Use you must immediately stop using the Web site
1.3) *We reserve the right to hold any order due to checks made on personal details.
1.4) We will try to price match all enquiry''s. Unfortunately on some occasions we will not be able to do so if the price given is below our own buy price.
2) Third Party Links
We may provide links to other web sites or resources from time to time. Any such
link to other web sites or resources is not an endorsement of such web site or
resources and you acknowledge and agree that we are not responsible for the
availability of and content on such web sites or resources.
3) Intellectual Property
3.1) You acknowledge and agree that all copyright, trade marks and all other
intellectual property rights in all material on the Web site, the Web site
design, structure and graphics and all software and source codes connected with
the Web site shall remain at all times vested in us or our licensors. You are
permitted to use this material only as expressly authorised by us.
3.2) You acknowledge and agree that the material contained within the Web site
is made available for your personal non-commercial use only. You may only
access, view, copy and/or print pages from the Web site for the sole purpose of
you evaluating whether to and/or placing an order with us. Any other use of the
material within the Web site is strictly prohibited.
5) Limitation Of Liability
5.1) The Web site is provided to you on an "as is" and "as available" basis
without any warranty being given in relation to the Web site including (but not
limited to) implied warranties of non-infringement, compatibility, security,
accuracy or any implied warranty arising from course of dealing or usage or
trade.
5.2) We make no warranty that the Web site will meet your requirements or will
be uninterrupted, timely, or error-free, that defects will be corrected or that
the site or the server(s) that makes it available are free of viruses or bugs.
5.3) We will not be responsible or liable to you for any loss of material
uploaded or transmitted through the Web site
5.4) We will not be liable in contract, tort, negligence, for pre-contract or
other representations (other than fraudulent or negligent representations) or
otherwise out of or in connection with these Terms & Conditions of Use for: ?
any economic loss (including without limitation loss of revenues, profits,
contracts, business or anticipated savings); or any special or indirect losses
whatsoever.
5.5) Nothing in these Terms & Conditions of Use shall exclude or limit liability
for death or personal injury resulting from our negligence or that of our agents
or employees.
6) Indemnity
You agree to fully indemnify, defend and hold us, and our officers, directors,
employees, agents and suppliers, harmless immediately on demand, from and
against all claims, liability, damages, losses, costs and expenses, including
legal fees, arising out of any breach of these Terms & Conditions of Use by you
or other liabilities arising out of your use of the Web site
7) Severance
Each provision of these Terms & Conditions of Use shall be construed separately
and independently of each other and the validity of any one part shall not
affect the validity of any other part.
8) Law
These Terms & Conditions of Use shall be governed by the laws of
and you agree to submit to the exclusive jurisdiction of the Australian court.
9) Our Details
M&M Fitness Ltd.
Shop 1 / 321 Chatsworth Rd
Coorparoo Qld 4151
Australia
Phone +61
7 3847 6577
Fax +61 7 3847 6599
All orders for goods made by you and accepted by MMFitness.com.au ("web
site") are subject exclusively and strictly to these Terms & Conditions of
Trade:
1) Ordering
1.1) All orders made by you through the Websites are subject to acceptance by
us. We may choose not to accept your order for any reason.
1.2) If the goods you have ordered are not available from stock we will contact
you by email and you will have the option to:
- wait until the goods are available from stock;
- cancel your order in accordance with our Cancellation & Returns Policy.
1.3) When making an
order through the web site the technical steps you need to take to complete the
order process are described in the Order Process section.
2) Description Of Goods & Prices
2.1) After we receive your order, we will confirm by email the details,
description and price for the items you have chosen at Step 5 - Acknowledgement.
If these differ from the details, description and/or price shown on the Web site
and you wish to cancel your order you may do so in accordance with our
Cancellation & Returns Policy.
2.2) All details, descriptions and prices for the goods appearing on the Web
site are correct at the time when the information was inputted. You should check
any received goods on arrival to ensure that they are not faulty.
2.3) Prices that are reduced for sales and promotions are only valid for the
specified period.
2.4) We reserve the right to adjust the price and specification of any item on
the Web site at our discretion.
3) Right to Withdraw Items
3.1) We reserve the right to withdraw any items from the Web site at any time.
3.2) We will not be liable to you or anyone else for withdrawing any items from
the Web site or refusing to process an order.
4) Age Of Consent
4.1) If you wish to order goods which may only be purchased by persons of a
certain age you will be asked when placing an order to declare that you are of
the appropriate legal age to purchase the items.
4.2) If we discover that you are not legally entitled to order certain goods, we
reserve the right to terminate all account facilities immediately, without
notice, and we will not be obliged to complete the order.
5) Payment & VAT
5.1) The total cost of your order is the price of the goods plus card processing
and delivery charges as set out in the Deliveries section, and will be confirmed
to you at Step 5 - Acknowledgement. All credit card payments are processed for
you by PayPal and is then is paid to MMFitness.com.au .
5.2) Payment can be made by most major credit or debit cards in accordance with
the Payment Methods section. Payment will be debited from your account upon
dispatch of the goods to you.
5.3) You confirm that the credit/debit card that is being used is yours. All
credit/debit card holders are subject to validation checks and authorisation by
the card issuer. If the issuer of your card refuses to authorise payment, we
will not be liable for any delay or non-delivery and we are not obliged to
inform you of the refusal.
5.4) We are not responsible for your card issuer or bank charging you as a
result of our processing of your credit/debit card payment.
6) Delivery & Risk
6.1) We dispatch items ordered by you as they are available using First Class
curriers within Australian. The delivery charge is as set out in the Deliveries
section. The Couriers will attempt to deliver your parcel and will request a
signature. If for any reason the courier can not attain a signature at the
requested delivery address they will leave your parcel safe with a neighbour or
in a safe place. A card will be placed through the requested delivery address
stating the destination of your parcel.
6.2) Orders will be sent to the delivery address that you have registered in
"YOUR ACCOUNT". We cannot be held responsible if this delivery address is wrong.
If you wish to change the delivery address you may do so by entering the new
details in the "YOUR ACCOUNT" section. If you wish to change your delivery
address and an order is "IN PROGRESS" you must contact the Customer Services
team.
6.3) We will use our reasonable endeavors to ensure that the estimated delivery
times set out in the Deliveries section are met but we cannot accept any
liability for late deliveries.
6.4) On occasion items may be Lost in the Post. If this occurs, you must follow
the instructions set out in the Deliveries section.
6.5) Once the goods have been received by you, all risk of damage to, or loss
of, the goods shall pass to you. If you intend to cancel your order in
accordance with the Cancellation & Returns policy, you must keep good care of
the goods pending their return to us.
6.6) If you (the
Customer) choose the Free (AU$0.00 for orders over AU$250) Delivery Option this
option does not offer an insurance for loss or damage. You the customer take all
responsibility for any loss or damage that may occur. M&M Fitness cannot be held
responsible for any loss or damage.
6.7) * Your order may
flag up on our security system if the card is not registered to the address
give. If this is the case, we will seek further proof before dispatch. As such
it will not qualify for the dispatched within 24 hours or free promise, stated
on the homepage.
7) Limitation Of Liability
7.1) To the fullest extent permissible under law, we disclaim any and all
warranties of any kind (whether express or implied) in relation to goods
purchased by you through the Web site Your statutory rights as a consumer are
not affected.
7.2) Our liability in contract, tort, negligence, pre-contract or other
representations or otherwise arising out of or in connection with these Terms &
Conditions of Trade shall be limited in aggregate to all sums paid by you to us.
7.3) In any event, we shall not be liable to you under, or in connection with
these Terms & Conditions of Trade in contract, tort, negligence, pre-contract or
other representations (other than fraudulent or negligent representations) or
otherwise for any economic loss (including without limitation loss of revenues,
profits, contracts, business or anticipated savings) or for any special or
indirect losses whatsoever.
7.4) Nothing in these Terms & Conditions of Trade shall exclude or limit
liability for death or personal injury resulting from our negligence or that of
our agents or employees.
8) Cancellation & Returns
Should you wish to cancel
or return any of your goods, you may only do so. The packaging must be as
received with the product un-opened and ready for us to re-sell. All Damages,
cancellations & Returns must be notified via e-mail the same day (within 24
hours) All cancellations will be charged at a rate of $21.50.
Shipping costs in Australia:
| Deliveries to WA & NT which are under 1KG Deliveries to WA & NT which are over 1KG but under 5KG Deliveries to WA & NT which are over 5KG |
AU$9.95 AU$19.95 AU$34.95 |
|
Delivery to Brisbane City (Local Delivery) |
AU$4.50 AU$6.95 AU$9.95 |
| DEFCOM under 2kgs | FREE* |
International Shipping
Please call our Customer services team to discuss international shipping
DEFCOM
MEMBERS AND DELIVERY TO AFPO ADDRESSES
All DEFCOM
members are entitled to FREE DELIVERY on all orders
For normal deliveries please allow 3-7 days for delivery. In most cases delivery takes 24 hours to local areas. Orders received before 2:00pm will be dispatched the same day.
All orders are shipped first class via recorded delivery or Courier (consignments over 1kg), ensuring that you receive your goods in the very best condition. Any order errors must be reported to M&M Fitness within 48 hours; no exchange of product can be after this time.
If the consignment has been dispatched and you require a change of address after this time, a charge of AU$20.00 incl. VAT will be deducted form your payment card.
PLEASE NOTE: IN SOME RARE CASES CONSIGNMENTS ARE LOST IN TRANSIT; THESE GOODS MAY TAKE UP TO 60 DAYS TO REACH THE CUSTOMER.
If you require more information on shipping costs, please contact us at: info@mmfitness.com.au
All returned orders will
be charged at AU$10.00 to be resent to customers. Any Non-collected consignments
will be charged at AU$10.00
Any Order refused on
delivery will be charged a standard rate of AU$20.50
DELIVERY-CUTOMER NOT PRESENT
GOODS ''LOST IN POST''
The vast majority of
orders are delivered on time, but from time to time items may go missing.
As items can be shipped
from different locations and using different services, please see the table
below for what to do if you suspect that an item we have sent has been lost in
transit:
Please note: Failure to follow the procedure as detailed below may result in a considerably longer resolution time.
|
Product Type |
Step 1 > |
Step 2 >> |
Step 3 >>> |
|
Small Items such as
Vitamins, Creatine & Glutamine
|
ALLOW 7 WORKING DAYS FROM THE DATE OF DESPATCH. We will send you an email to tell you your order number; when we have dispatched an item. You can see the dispatch date in YOUR ORDER HISTORY |
Contact your local sorting office to make sure they are not holding any items for you. Make sure you record the name of the person you spoke to, and the address of the sorting office, as you will need this information to continue your claim. If the sorting office are NOT holding items for you, contact us making sure you provide the information above, TOGETHER with confirmation of you full DELIVERY ADDRESS. |
We will process your claim (usually within 1 - 2 days) and pending our investigation, we may send out a free-of-charge replacement item. |
|
Other Products (Tubs of Protein, Weight Gainer, MRPS) |
We will send you an email to tell you when we have dispatched an item. You can also see the dispatch date in YOUR ORDER HISTORY |
Contact Us, with your full DELIVERY ADDRESS we will investigate with the carrier. |
We will process your claim (usually within 1 - 2 days) and pending our investigation, we may send out a free-of-charge replacement item. |
If you
wish replacement goods to be sent, you must contact us within 14 days of your
order being dispatched.
We will not send replacement items unless you have followed the above
procedure.
9) Security & Privacy
you should review our Security Policy & Privacy Policy (which, for the avoidance
of doubt, do not form part of these Terms & Conditions of Trade).
10) Changes To These Terms &
Conditions Of Trade
We may change these Terms & Conditions of Trade at any time.
11) Severance
Each provision of these Terms & Conditions of Trade shall be construed
separately and independently of each other and the invalidity of any one part
shall not affect the validity of any other part.
12) Law
These Terms & Conditions of Trade shall be governed by the laws of and you agree
to submit to the exclusive jurisdiction of the High Court.
13) Our Details
M&M Fitness Coorparoo
Shop 1 / 321 Chatsworth Rd
Coorparoo Qld 4151
Australia
Phone +61
7 3847 6577
Fax +61
7 3847 6599
Email info@mmfitness.com.au



